Jantra
Zach wrote:The categories are below, what I find amazing is they don't have a section for destinations or flight frequency!
Bit like the old joke about the best preforming ward in a hospital, zero infections, good staff morale, no waiting times etc.
It turns out the ward didn't have any patients.General Cleanliness
Shopping The toilets
Bar and restaurant selection
The check-in process
Friendliness of the airport staff (check-in, security and gate staff)
Family-friendly facilities
Speed and ease of passing through security
The speed and ease of the immigration experience when returning to the airport after your trip
The wait for bags in baggage reclaim when you return to the airport after your trip
The airport lounge (if applicable)
WiFi access
Best bilingual sign-age
oh come on Zach....
the four sections I have identified would make Cardiff win hands down even if consideration was given to destinations and flights